FAQ
Your questions, answered.
The menu, online ordering, hours, allergies, jobs and franchising: answers to your questions.
Ordering
How do I order online?
Click “Order” on our site to reach our online ordering platform. Choose your location, build your order and follow the steps.
Do you deliver?
Yes, 25 of our locations offer delivery, and every location offers takeout. Each location’s page shows what it offers: dine-in, takeout or delivery.
Are you open late?
Yes: 29 of our locations are open past midnight every night, often until 3 a.m. Each location’s hours are on its page.
Where are your restaurants?
We have 38 locations in Quebec: Montréal, Laval, the West Island, the North and South Shores, Gatineau and Québec City. Find the closest one on the Locations page.
Jobs, franchising and contact
How do I apply for a job?
Fill out the form on the Jobs page and choose up to three locations. Your application goes to those locations, most of which are run by franchisees responsible for hiring. You must be at least 14.
How do I open a Poke Monster franchise?
Fill out the form on the Franchising page. We’ll contact you. An inquiry is not a commitment.
How can I reach you?
Through the form on the Contact page or at customerservice@pokemonster.com. Our team answers every inquiry within 48 hours.
Can’t find your answer? Write to us, or ask the Monster, our assistant, at the bottom right.
Order online
Got a monster craving?
Order online, pick your location, and we make it all to order.